Phone repairs in Derry, explained in plain English
Celco is an independent phone sales and repair shop in Derry city centre. Cracked screens, tired batteries, charging faults, camera problems or a phone that has had a soaking — bring it to 17 Ferryquay Street or ring us and we will talk you through it.
- 17 Ferryquay Street, Derry, BT48 6JB
- Walk in or ring ahead
- Quotes confirmed before work starts
Find us in Derry city centre
- Shop
- 17 Ferryquay Street, Londonderry, BT48 6JB
- Phone
- +44 7955 584114
- Opening hours
- Monday to Saturday 9 am – 7 pm · Sunday 1 – 7 pm
Phone repairs and sales in Derry
Most phones are in and out of the workshop for the same handful of faults. Pick the one that sounds like yours, or call the shop and describe what the phone is doing — we will tell you what is likely to be involved.
Screen repairs
Cracked glass, dead displays, coloured lines, patches of touch that stopped responding and screens lifting from the frame.
Read more →Battery replacements
Phones that die in the afternoon, shut down early, run hot or have a battery that has started to swell.
Read more →Charging port repairs
Cables that only work when you hold them just so, charging that cuts in and out, or a phone that will not charge at all.
Read more →Camera repairs
Cracked lens glass, hazy or blurry photos, black camera screens, shaky focus and cameras that stopped working after a drop.
Read more →Water damage repairs
Dropped in a puddle, sink or the sea. Bring it straight in and leave it switched off in the meantime.
Read more →Other phone repairs
Speakers, microphones, buttons, vibration, back glass, software problems, stuck phones and phones for sale in store.
Read more →17 Ferryquay Street, Derry city centre
Celco sits on Ferryquay Street in the middle of Derry city centre, BT48 6JB — a short walk from The Diamond and Ferryquay Gate, handy if you are already in town doing the rest of your shopping. Customers come to us from right across Derry city and the surrounding areas, and plenty of people ring first to talk through the fault before they set off.
If you are driving in, the postcode for a sat nav or maps app is BT48 6JB. Parking in central Derry is on-street and in nearby car parks, so a short walk may be involved — please check signage when you arrive.
Opening hours
- Monday9 am – 7 pm
- Tuesday9 am – 7 pm
- Wednesday9 am – 7 pm
- Thursday9 am – 7 pm
- Friday9 am – 7 pm
- Saturday9 am – 7 pm
- Sunday1 pm – 7 pm
Hours can change on public holidays. A quick ring on +44 7955 584114 confirms before you travel in.
Map marker is approximate and shown for orientation within Derry city centre.
How pricing works at Celco
We are not going to put made-up prices on this website. Repair cost depends on your exact model and on which part the job needs, so every price starts with a conversation.
Ask us for a quote
Tell us three things and we can get started:
- the make of your phone (Apple, Samsung, Google, Xiaomi, Huawei, Nokia and others)
- the model, for example iPhone 13 or Galaxy A54
- what the phone is actually doing — cracked glass, no charge, battery draining, camera dark, water damage and so on
Ring +44 7955 584114 or send us the details through the contact page. We will tell you the likely price, whether the part is in stock or needs ordered in, and how long the job should take.
What changes the price
| Factor | Why it matters |
|---|---|
| Model & age | Parts for newer or less common handsets can cost more and take longer to source. |
| Which part is needed | A lens cover, a full screen assembly and a circuit-level repair are very different jobs. |
| Part availability | We will tell you whether it is on the shelf or needs ordered in. |
| Extent of the damage | Water damage and impact damage often need investigation before a firm price is possible. |
Any estimate is confirmed with you before work begins. If an inspection turns up something extra, we will come back to you for a decision rather than adding it to the bill.
Warranty on repairs
Ask Celco about the warranty that applies to your repair before work begins.
We are only publishing warranty terms that Celco has confirmed, and those terms have not been confirmed for this site yet. Warranty cover can vary from one repair to another — depending on the fault, the part used and the model — so it is always worth asking the question while you are getting your quote.
When you do ask, it helps to check:
- how long the cover runs for
- what is included and what is excluded
- what you would need to show if you came back with a problem (for example, a receipt)
Get it in writing
Ask for the price, the parts being used and the warranty to be confirmed before the repair starts. That way there are no surprises when you collect.
Call the shopThree steps from fault to fixed
- Tell us about the phone Give us the make, model and the fault by phone or in person. If you are not sure what is wrong, describe what you are seeing and we will ask the right questions.
- Get a quote and a realistic timeframe We tell you the price, whether the part is in stock or needs ordered, and how long the repair should take. Nothing is promised until we have seen the device.
- Confirm, then we repair Once you are happy with the estimate, the work goes ahead. Anything unexpected is discussed with you before we continue.
We cannot promise same-day turnaround on every repair — it depends on the fault and on whether the part is in stock. Ask what is realistic for your phone when you ring.
What customers say on Google
Celco's rating and review count come straight from the shop's own Google Business Profile. They appear here once the figures are confirmed, so nothing is estimated or invented.
Phones for sale in Derry
Celco sells phones as well as repairing them, so if your handset has reached the end of the road you can ask what is in stock rather than starting again online. Stock changes, so a quick call is the fastest way to find out what is on the shelf today, what it costs and what comes with it.
If you would rather keep the phone you already have, we will tell you honestly whether a repair is worth doing.
Ask what's in stock
Stock and prices change week to week — ring the shop, or message us on WhatsApp, for the current list.
Ready when you are
Ring the shop for a quote, call in to 17 Ferryquay Street, or send us your phone's make, model and fault and we will come back to you.